Delivery Information

Thank you for choosing Mehdi Creative Solutions for your fine art prints. Below is all the essential delivery information to help you better understand our process and expectations for your order.

1. Delivery Timeframe

• Orders are processed and shipped as quickly as possible, with delivery times varying depending on your location.
• Estimated delivery time: 5 to 20 business days.
• Note that these timeframes are approximate and subject to potential delays caused by customs, local postal services, or unforeseen circumstances.

2. Shipping Destinations

• We offer worldwide shipping to ensure that our fine art prints reach you no matter where you are.

3. Shipping Costs

• Shipping costs are calculated during the checkout process and depend on your location and the size/weight of your order.
• You will see the full shipping cost before confirming your purchase.

4. Custom Duties and Import Taxes

• Please note that custom duties, import taxes, or additional fees may apply for international shipments.
• These charges are not included in the product or shipping price and are the sole responsibility of the buyer.
• We recommend checking with your local customs office for more information regarding import policies in your region.

5. Tracking Information

• Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment.
• Please allow 24-48 hours for the tracking information to be updated in the courier’s system.

6. Packaging and Handling

• All prints are carefully packaged to ensure they arrive in pristine condition.
• Depending on the size and type of print, your order will be shipped in a sturdy tube or flat packaging for optimal protection.

7. Undeliverable Packages

• If a package is returned to us due to an incorrect address provided by the customer or failure to collect the package, additional shipping fees may apply to resend the order.

8. Lost or Damaged Shipments

• In the rare event of a lost or damaged package, please contact us at contact@mehdi-elt.com within 7 days of the delivery date.
• We will work with the courier to resolve the issue and provide a replacement if necessary.

9. Contact Information

For any delivery-related inquiries, feel free to reach out:

• Email: contact@mehdi-elt.com
• Website: www.mehdi-elt.com